What does risk look like when investigating transnational organized crime? And what’s it really like to wake up as a “civilian” after 25 years behind the badge?
In Episode 6 of ISRM Voices, Musaab Fagiri F.ISRM sits down with Scott Hayes M.ISRM, a former RCMP Sergeant turned Senior Security Analyst. Scott takes us inside the complex world of national security investigations, sharing why “textbook” risk management rarely captures the overlapping realities of real-world operations.
He speaks candidly about the identity shift that comes with retirement, the indispensable value of a strong network and why every risk professional must learn to navigate the gray.
Highlights from the episode:
- Scott’s Journey: From Kinesiology student to RCMP Sergeant and now Senior Security Analyst
- The “Four Circles of Risk”: Balancing investigations, safety, politics and international relations
- The “Globe and Mail Test”: Why reputational risk always rules
- The Scholar-Practitioner: Earning a Master of Laws as a non-lawyer
- The Identity Shift: The Parking Lot story and the question, “Are you a cop?”
- Transition Advice: Why your network often matters more than your resume
- Corporate vs. Command: Adapting communication loops in the private sector
- The Golden Rule: Knowing the difference between identifying risk and holding risk
ISRM Voices is a monthly series by the Institute of Strategic Risk Management – Canada Chapter, chaired by Musaab Fagiri F.ISRM, highlighting members who are shaping the future of security, safety and resilience. Each episode explores the stories and human insights behind the profession — reminding us that behind every plan, policy and protocol, there’s a person making it real.
