The ISRM Canada Chapter has released the fourth episode of ISRM Voices, a series highlighting the human stories behind the profession.
In this preview, Aaron Billesberger F.ISRM shares powerful lessons from a career in public safety and event management:
- The Crisis Lesson – A high-stakes leadership lesson from a prison-riot deployment that tested planning, teamwork and care.
- The Leadership Skill – Why clear, calm communication is the one skill that defines a leader on an event day.
- The Actionable Advice – Core guidance for young professionals entering event safety, focusing on servant leadership and relationship-building.
Aaron’s key insight:
“Most problems aren’t about intent—they’re about information”.
The full episode also includes a second high-stakes story about a barricade failure and the exact steps Aaron took when a stage manager ignored his call to stop the show.
