Enabling Resilience of IT Services

Organisations face a growing array of IT related risks. These include cyber-attacks, supply chain and third-party failures, infrastructure failures, coding errors and problematic software updates leading to service outages. These outages have become features of modern life – with complacency in the face of growing loss of productivity and growth potential.

Why have IT related service outages not yet become central for risk management, training and skills for workforces or for legislation or regulation?

First, dealing with these risks is often framed as about costs rather than opportunity, with little appreciation of liability and reputation damage.

Second, because catastrophic failures are relatively rare, even if risks are acknowledged, addressing them appears to be a low priority.

Third, knowledge about where to begin to manage a journey toward IT resilience and the opportunities stemming from better service availability is often fragmented within organisations – or may be completely absent.

With economic resilience and security now a national priority for the UK Government, the impacts of failing to proactively build resilience are increasingly visible.

It is by invitation only to ensure a spread of experience of participants. The participants’ experience will span public, private and NGO sectors, and academics will provide valuable expertise and perspectives.

Speakers so far committed include Lord Toby Harris, Professor David Denyer, Professor Ed Steinmueller, Dr David Rubens, Michael Crooymans, Rick Cudworth and Gill Ringland.

This event is being held in person and is by invitation only. To express your interest in attending, please fill the form below.